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Microsoft 365 Copilot Services

Roll out Copilot the right way - secure, adopted and measured. If you're deploying 150+ seats, Microsoft may co-fund it. Delivered by a 3x Microsoft Solutions Partner.

~45 minSaved/User/Day
3xMicrosoft Partner
AI-FirstDelivery
100%Retention
Inc. 5000 #749Inc. Regionals #573x Microsoft Partner557% Growth100% Client Retention

Most Copilot value is lost to weak adoption

Buying licenses is easy; getting value is not. Copilot only pays off when the data is secure, users are enabled, and the rollout is managed. ARC runs all three workstreams - leadership, human change and technical readiness - so your investment turns into real productivity, not unused seats.

Proven Results

💰

Microsoft-funded

Customers deploying 150+ seats may be eligible for Microsoft co-investment in deployment & adoption.

🏆

Data & AI designation

One of ARC's three Microsoft Solutions Partner designations.

📈

100% retention

Adoption work clients trust enough to keep.

What We Deliver

Copilot Deployment & Adoption

Readiness & optimization assessment

Licensing, identity, collaboration and data-security review (26 questions, ~30 minutes).

Secure the foundation

Fix data oversharing before Copilot goes live.

Rollout & adoption

Champions, training and a community of practice, by department.

Measure impact

Track value with the Copilot Dashboard.

Technology Stack

Technology We Use

Microsoft 365 CopilotCopilot StudioMicrosoft Purview (governance)Copilot Dashboard & VivaSharePoint & data securityMicrosoft Entra
Why Enterprises Choose ARC

Why ARC

Adoption methodology

The full Copilot Success Kit framework - leadership, human change, technical readiness.

Governance-first

We fix oversharing before turning Copilot on.

Funded deployment

We confirm Microsoft co-investment eligibility for 150+ seats.

AI-first delivery

We use Copilot ourselves across our own delivery.

Copilot Solutions

Additional Services

Readiness Assessment

Evaluate data hygiene, permissions, and organizational readiness for Copilot deployment.

Security & Governance

Strengthen access controls, labeling, and compliance-aligned policies before rollout.

Pilot Program Design

Design controlled pilots with clear scenarios, success metrics, and change management.

Copilot Everywhere

AI in Every App You Use

Microsoft 365 Copilot works natively across Word, Excel, PowerPoint, Outlook, Teams, and more.

Word

Draft, rewrite, and summarize documents with AI assistance

Excel

Analyze data, generate formulas, and create insights from spreadsheets

PowerPoint

Create presentations and refine slide narratives automatically

Outlook

Summarize email threads, draft responses, and manage inbox efficiently

Teams

Capture meeting summaries, action items, and follow-up tasks

Copilot Pages

Collaborate with AI in shared workspaces for team brainstorming

Our Approach

Proven Copilot Deployment Methodology

A four-phase approach that ensures secure, measurable, and scalable Copilot adoption.

01

Discovery

We audit your current environment and identify quick wins and long-term opportunities, accelerated by our AI tooling.

02

Architecture

Our certified architects design the solution with scalability, security and AI-readiness built in.

03

AI-Accelerated Build

We develop with AI pair-programming, automated testing and continuous deployment - faster delivery, fewer bugs.

04

Launch & Support

Smooth deployment with minimal downtime, team training, and ongoing managed support.

Capabilities

Complete Copilot Services

Readiness & optimization assessment
Secure the foundation
Rollout & adoption
Measure impact
Benefits

Why Choose Our Copilot Services

Copilot delivers the best results when strategy, data, governance, and enablement move together.

Expert-Led Adoption

Our consultants align Copilot usage with real business goals and role-based workflows for early success.

Secure by Design

We strengthen access controls and data governance before rollout to minimize data exposure risks.

Faster Execution

Copilot accelerates drafting, summarization, and analysis tasks, reducing cycle time across workflows.

Custom Agents

Extend Copilot with purpose-driven agents that automate domain-specific tasks and knowledge access.

Governed Outcomes

Design conversation flows that deliver reliable, trackable value aligned with compliance requirements.

Measurable ROI

Connect Copilot usage to real KPIs using analytics dashboards for ongoing optimization.

Why Enterprises Choose ARC

100%

Client Retention Rate

Every client who works with us comes back

300+

Projects Delivered

Since 2013, across 4 industries

3x

Microsoft Designations

Digital & App Innovation, Infrastructure, Data & AI

AI-First

Every Solution Enhanced

AI embedded in every service we deliver

How We Deliver Microsoft 365 Copilot

1

Discovery

We audit your current environment and identify quick wins and long-term opportunities. AI tools accelerate the assessment process.

2

Architecture

Our certified architects design the solution with scalability, security, and AI-readiness built in.

3

AI-Accelerated Build

We develop using AI pair-programming, automated testing, and continuous deployment. Faster delivery, fewer bugs.

4

Launch & Support

Smooth deployment with zero downtime, team training, and ongoing managed services.

Client Stories

What Our Clients Say

100% Client Retention
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt

Adam Goldblatt

Director, Investments

BioMed Realty

“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao

David Hsiao

Senior Vice President, CIO

BioMed Realty

“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings

Catherine Hastings

Chief Financial Officer

Innovative Industrial Properties

“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos

Kelly Bargabos

CFO/COO

San Diego Theatres

“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra

Mark Zikra

Director of Technology

CA Ventures

Frequently Asked Questions

What if we have fewer than 150 seats?
We still deliver a fast, fixed-scope rollout - just without the co-investment. Start with the readiness assessment.
How long does the assessment take?
About 30 minutes to complete, then we return a clear action plan.
Is our data safe with Copilot?
Only if oversharing is addressed first - which is exactly what we do before rollout.
How do you measure value?
Via the Copilot Dashboard and adoption metrics, against your business goals.
Let's Build Something Great

Ready to get started?

Get a free Copilot readiness assessment (30 min). No obligation · Response within 24 hours.

No obligationResponse within 24 hoursInc. 5000 #749