Event OperationsCommand Center
Go beyond basic reservations. Manage the full event lifecycle — from booking and approvals to vendor coordination, financial settlements, and performance analytics — in one governed platform.
From Planning to Post-Event Analytics
A unified platform managing every phase — planning, booking, preparation, execution, settlement, and analysis.
Plan
- Define scope
- Set budget
- Choose venue
Book
- Reserve dates
- Confirm capacity
- Get approvals
Prepare
- Assign vendors
- Setup resources
- Notify teams
Execute
- Track attendance
- Monitor ops
- Handle issues
Settle
- Process payments
- Reconcile costs
- Invoice vendors
Analyze
- Review metrics
- Gather feedback
- Optimize next
Six Integrated Capability Modules
Each module delivers enterprise-grade functionality while working seamlessly together.
Booking & Scheduling
Self-service reservations with real-time availability, conflict detection, and drag-and-drop scheduling
Event Portal
Centralized event profiles with schedules, metadata, task visibility, and execution-time updates
Workflows & Approvals
Multi-stage conditional workflows with SLA escalations, parallel approvals, and full audit trails
Vendor Coordination
Vendor linkage, deliverable tracking, schedule dependencies, and operational coordination notes
Financial Management
Deposits, cost tracking, settlement workflows, and integration-ready accounting exports
Analytics & Reporting
Utilization reports, approval efficiency, revenue insights, and post-event performance analytics
Real-Time Operations Dashboard
Live visibility into every aspect of your event operations — scheduling, execution, approvals, and financials.
Scheduling Hub
- Interactive drag-and-drop scheduler
- Multi-view calendar (day/week/month)
- Automated conflict validation
- Buffer time management
- Blackout date configuration
Operations Center
- Real-time event monitoring
- Task assignment & tracking
- Vendor check-in/out
- Issue escalation workflows
- Live performance notes
Approval Queue
- Multi-level approval chains
- Conditional routing by event type
- Delegation & backup approvers
- SLA monitoring & alerts
- One-click mobile approvals
Financial Dashboard
- Event-level cost tracking
- Deposit & payment workflows
- Settlement reconciliation
- Vendor payment management
- Export to accounting systems
Connected Enterprise Ecosystem
Bidirectional sync with identity providers, financial systems, CRM, ticketing platforms, calendars, and communication tools.
Identity
Finance
CRM
Ticketing
Calendar
Comms
Enterprise-Grade Security. Complete Auditability.
Every booking, approval, and financial action is secured, controlled, and logged for compliance.
Enterprise SSO
Azure AD, Okta, SAML 2.0 single sign-on with MFA
Granular RBAC
Role-based access across all modules and actions
Data Encryption
AES-256 at rest, TLS 1.3 in transit
Immutable Audit Logs
Every action logged with timestamp, user, and details
Session Control
Configurable timeouts and concurrent session limits
Compliance Ready
SOC 2, GDPR, and internal audit support
Built on Microsoft 365
Leverage your existing Microsoft investment — no additional licensing for core platform components.
SharePoint Online
Document & Content Hub
Power Apps
Event Portal & Interfaces
Power Automate
Workflow Automation
Power BI
Analytics & Reporting
Dataverse
Scalable Event Database
Azure Services
Identity & Integration
What Our Clients Say
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt
Director, Investments
BioMed Realty
“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao
Senior Vice President, CIO
BioMed Realty
“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings
Chief Financial Officer
Innovative Industrial Properties
“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos
CFO/COO
San Diego Theatres
“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra
Director of Technology
CA Ventures
Frequently Asked Questions
What is the difference between event booking and event management software?
Event booking handles reservations and scheduling — availability, seat selection, and confirmations. Event management extends to the full operational lifecycle including vendor coordination, attendee tracking, task management, financial settlements, document management, and post-event analytics. Our platform delivers both in one unified system.
Can this handle multiple venues and event types?
Yes. The system supports unlimited venues, each with its own capacity rules, blackout dates, and booking policies. Event types are fully configurable with their own approval workflows, vendor requirements, financial rules, and operational checklists.
How does vendor coordination work?
Vendors are linked to events with documented deliverables, schedules, and dependencies. Operations teams can track vendor check-ins, update coordination notes, and manage scheduling across multiple vendors per event. All vendor interactions are logged for audit purposes.
What financial capabilities are included?
The platform handles deposits, event-level cost tracking, settlement workflows, and payment reconciliation. Financial actions require approval and all transactions are audited. Data can be exported to accounting systems like QuickBooks, NetSuite, or SAP.
How do approvals and workflows function?
Workflows are fully configurable with multi-stage approvals, conditional routing based on event type, cost, or capacity, parallel approval paths, delegation support, and SLA-based escalations. All approvals are timestamped and audited.
What reporting and analytics are available?
Built-in reports cover booking utilization, approval cycle times, operational efficiency, financial performance, and post-event analytics. Power BI dashboards provide real-time visibility with drill-down into any metric. Custom reports can be created without coding.
Ready to Transform Your Event Operations?
Schedule a personalized demo and see how our event management platform can streamline your entire event lifecycle.