Blackbot
A production AI chatbot and agent built and deployed at enterprise scale.
All ServicesCustom AI Agents
Microsoft Copilot Studio Consulting
Extend Copilot to your business. We design, build and govern custom agents in Copilot Studio - connected to your data and systems, from use case to production.
3xMicrosoft Partner
300+Projects
AI-FirstDelivery
100%Retention
Inc. 5000 #749 | Inc. Regionals #57 (Midwest) | 3x Microsoft Solutions Partner | 557% 3-Year Growth | 100% Client Retention
Inc. 5000 #749Inc. Regionals #573x Microsoft Partner557% Growth100% Client Retention
Custom Copilot Strategy
Make Copilot work for your processes
Out-of-the-box Copilot is powerful, but the real value comes from agents tailored to your business. ARC builds custom agents in Copilot Studio - connected to your CRM, ERP, SharePoint and line-of-business systems - that answer questions, automate tasks and extend Copilot across your organization, with governance from day one.
Proven Results
Real Production Outcomes
Secure ChatGPT Enterprise
A governed enterprise GenAI capability designed for secure, scalable adoption.
Data & AI designation
A Microsoft Solutions Partner credential validating applied AI delivery.
What We Deliver
Custom Copilot Studio Solutions
Delivery focused on business outcomes, enterprise integration, and governance.
Department agents
Finance, HR, IT, sales and service agents grounded in your data.
Customer-facing agents
Support and self-service experiences that resolve real customer cases.
Connected and governed
Integrated with your systems, with monitoring, controls, and guardrails.
Technology Stack
Technology We Use
Copilot Studio delivery using Microsoft-native AI, identity, and integration services.
Microsoft Copilot Studio
Azure AI Foundry
Microsoft 365 Copilot
Power Platform connectors
Azure AI Search
Microsoft Entra
Our Services
Copilot Studio Solutions
Comprehensive services to design, build, and deploy intelligent enterprise chatbots.
Build AI Bots Without Code
No-code AI chatbot development with Copilot Studio.
Learn MoreCopilot Studio Integrations
Connect Copilot Studio to SAP, Salesforce, and enterprise systems.
Learn MoreCopilot Studio Templates
Pre-built templates for rapid chatbot deployment.
Learn MoreCopilot Studio vs Azure AI
Platform comparison and selection guidance.
Learn MoreChatbot ROI Measurement
Measure and optimize your AI chatbot return on investment.
Learn MoreOur Approach
How We Deliver
A practical delivery model from discovery through launch and managed support.
01
Discovery
We audit your current environment and identify quick wins and long-term opportunities, accelerated by our AI tooling.
02
Architecture
Our certified architects design the solution with scalability, security and AI-readiness built in.
03
AI-Accelerated Build
We develop with AI pair-programming, automated testing and continuous deployment - faster delivery, fewer bugs.
04
Launch & Support
Smooth deployment with minimal downtime, team training, and ongoing managed support.
Why Enterprises Choose ARC
Enterprise-Proven Delivery
Execution strength, Microsoft credentials, and AI-first implementation quality.
100% Client Retention
300+ Projects Delivered
3x Microsoft Designations
AI-First Every Solution
Why ARC
Copilot Studio Built for Production
Delivery discipline for governed AI agents that scale across the enterprise.
Production agents
We ship agents that run on your real data and real workflows.
Governance built in
Access controls, logging, and monitoring from day one.
Scenario depth
A catalog of role-based agent use-cases for rapid execution.
AI-first build
AI pair-programming and automated QA for faster, safer delivery.
Related Solutions & Products
Microsoft AI Agents
Enterprise AI agents and orchestration for high-value workflows.
Learn more →Azure AI Foundry
Model operations, governance, and enterprise AI platform implementation.
Learn more →Microsoft 365 Copilot
Copilot rollout, readiness, governance, and adoption strategy.
Learn more →Power Platform
Automation and low-code applications with enterprise controls.
Learn more →Client Stories
What Our Clients Say
100% Client Retention
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt
Director, Investments
BioMed Realty
“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao
Senior Vice President, CIO
BioMed Realty
“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings
Chief Financial Officer
Innovative Industrial Properties
“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos
CFO/COO
San Diego Theatres
“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra
Director of Technology
CA Ventures
Frequently Asked Questions
Is Copilot Studio included with Copilot?
Copilot Studio extends Copilot; we advise on the right setup and licensing for your environment.
Can agents access our systems?
Yes - securely, via connectors and APIs, with governance controls in place.
Where should we start?
Start with one high-value agent, prove impact, then scale with a governed roadmap.
Do you have agent proof?
Yes - Blackbot and Secure ChatGPT Enterprise are production examples.
Let's Build Something Great
Ready to get started?
Scope a Copilot Studio agent. No obligation, response within 24 hours.
No obligationResponse within 24 hoursInc. 5000 #749