Skip to main content
All Services Intelligent Automation

AI Agents

Modern organizations struggle with fragmented processes, manual decision-making, and limited scalability. We deploy intelligent, action-driven AI agents that reason, retrieve data, and execute tasks securely across Microsoft platforms.

100+ AI Agents Deployed
80% Task Automation
5x Productivity Gain
99.5% Accuracy
Inc. 5000 #749 Inc. Regionals #57 3x Microsoft Partner 557% Growth 100% Client Retention

Microsoft AI Agent Ecosystem

Build intelligent agents using the full Microsoft AI stack — from Copilot Studio to Azure AI Foundry.

Microsoft 365 Copilot and Copilot Chat
Copilot Studio and Power Platform
Azure AI Agent Service (Foundry)
Azure OpenAI and Foundation Models
Microsoft Graph and Graph Connectors
Power Automate and Dataverse
Microsoft Entra ID for Auth & Access
Microsoft Purview for Governance

AI Agent Services & Capabilities

From strategy to deployment, we cover the complete AI agent lifecycle.

Automate workflows to reduce manual effort and operational overhead
Enhance decisions using real-time insights from enterprise data
Scale intelligence across teams without increasing headcount
Improve governance with secure, auditable AI agent execution
Accelerate outcomes through intelligent, goal-driven automation
Copilot Studio and Power Platform implementation
Azure AI Agent Service and Azure OpenAI integration
Microsoft Entra ID and Purview aligned governance

Intelligent Automation at Scale

Discover how AI agents deliver measurable value across your entire organization.

Enterprise Expertise

Deep experience across Microsoft 365, Azure, and Power Platform agent implementations.

Process Optimization

AI agents automate complex workflows, reducing cycle times and eliminating repetitive manual tasks.

Controlled Autonomy

Agents act independently within clearly defined boundaries to ensure predictable, safe outcomes.

Improved Collaboration

Teams access shared intelligence and automated assistance directly within familiar Microsoft tools.

Security and Compliance

All solutions follow Microsoft security best practices using Entra ID, role controls, and data governance.

Scalable Architecture

Agents scale seamlessly to handle increased workload without infrastructure or staffing strain.

Faster Decision-Making

Real-time analysis and contextual insights empower faster and more confident business decisions.

AI Agent Delivery Phases

A structured, proven approach to deploying intelligent agents in your enterprise.

01

AI Assessment

Identify automation opportunities, evaluate AI readiness, and define agent strategy.

02

Agent Design

Design agent architecture, define skills, tools, and orchestration patterns.

03

Build & Test

Develop agents in Copilot Studio or Azure AI Foundry, test with real scenarios.

04

Deploy & Optimize

Production deployment with monitoring, feedback loops, and continuous improvement.

Why Enterprises Choose ARC

100%

Client Retention Rate

Every client who works with us comes back

300+

Projects Delivered

Since 2013, across 4 industries

3x

Microsoft Designations

Digital & App Innovation, Infrastructure, Data & AI

AI-First

Every Solution Enhanced

AI embedded in every service we deliver

How We Deliver AI Agents

1

Discovery

We audit your current environment and identify quick wins and long-term opportunities. AI tools accelerate the assessment process.

2

Architecture

Our certified architects design the solution with scalability, security, and AI-readiness built in.

3

AI-Accelerated Build

We develop using AI pair-programming, automated testing, and continuous deployment. Faster delivery, fewer bugs.

4

Launch & Support

Smooth deployment with zero downtime, team training, and ongoing managed services.

Client Stories

What Our Clients Say

100% Client Retention
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt

Adam Goldblatt

Director, Investments

BioMed Realty

“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao

David Hsiao

Senior Vice President, CIO

BioMed Realty

“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings

Catherine Hastings

Chief Financial Officer

Innovative Industrial Properties

“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos

Kelly Bargabos

CFO/COO

San Diego Theatres

“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra

Mark Zikra

Director of Technology

CA Ventures

Frequently Asked Questions

What is an AI agent in Microsoft ecosystems?
An AI agent is an autonomous AI-driven application that can reason, retrieve data, and execute actions across Microsoft platforms to achieve business goals.
How is an AI agent different from a chatbot?
AI agents can plan multi-step actions, use tools, and trigger workflows, while chatbots typically respond only to predefined conversations.
Can AI agents work within Microsoft 365?
Yes. AI agents integrate directly with Microsoft 365 applications such as Teams, Outlook, Word, Excel, and Planner.
Are AI agents secure for enterprise use?
Yes. They use Microsoft Entra ID, role-based access, logging, and governance controls to ensure secure and compliant execution.
Can you build custom AI agents for our business?
Yes. We design and deploy custom agents using Copilot Studio or Azure AI Agent Service based on your needs.
Do AI agents replace employees?
No. AI agents augment employees by handling repetitive and complex tasks, allowing teams to focus on higher-value work.
How long does implementation take?
Implementation timelines vary depending on complexity, integrations, and governance requirements.
Can AI agents integrate with third-party systems?
Yes. Agents can securely connect to external systems through APIs and connectors.
Let's Build Something Great

Ready to Deploy Intelligent AI Agents?

Let's discuss how AI agents can automate workflows, enhance decision-making, and scale intelligence across your organization.

No obligation Response within 24 hours Inc. 5000 #749