Microsoft AI Agents & Custom Agent Development
Everyone wants AI agents, but few get past the demo. We build production-grade agents connected to CRM, ERP, SharePoint, and ticketing systems to automate real work with governance built in.
Built on the Microsoft AI Stack
Copilot Studio and Azure AI services integrated with your data, identity, and business processes.
Microsoft AI Agent Services
Customer support agents, internal copilots, and document intelligence solutions built for enterprise execution.
AI Agents Explained: What Enterprises Must Know Now
Move from manual coordination to intelligent, governed execution with faster decision cycles and scalable automation.
Learn MoreAI Agents Services for Modern Enterprises
Replace fragmented manual processes with intelligent, structured execution built for consistency and accountability.
Learn MoreMicrosoft Fabric AI Agent Services for Modern Enterprises
Build, deploy, and orchestrate AI agents in Microsoft Fabric with governance, control, and enterprise alignment.
Learn MoreProduction AI Agents for Real Processes
We connect agents to CRM, ERP, SharePoint, and ticketing systems so they automate the work your teams do today.
Enterprise AI Delivery with Governance
Put AI to work on real processes with secure identity, controls, observability, and measurable outcomes.
Production, Not Prototypes
We ship AI agents that run on your real data and systems, not demo-only experiences.
Governance Built In
Access controls, logging, and monitoring are designed into every deployment from day one.
Scenario Library
A deep catalog of role-based use cases across customer service, finance, HR, IT, and operations.
AI-First Delivery
AI pair-programming and automated QA accelerate delivery while maintaining enterprise quality.
Discovery to Launch, End to End
A structured implementation approach from environment assessment through deployment and managed support.
Discovery
Audit your environment and identify quick wins plus long-term AI agent opportunities.
Architecture
Design scalable, secure, and AI-ready architecture aligned to your systems and governance needs.
AI-Accelerated Build
Build with AI pair-programming, automated testing, and continuous delivery for faster outcomes.
Launch & Support
Deploy with minimal downtime, train teams, and provide ongoing managed support and optimization.
Why Enterprises Choose ARC
Client Retention Rate
Every client who works with us comes back
Projects Delivered
Since 2013, across 4 industries
Microsoft Designations
Digital & App Innovation, Infrastructure, Data & AI
Every Solution Enhanced
AI embedded in every service we deliver
How We Deliver AI Agents
Discovery
We audit your current environment and identify quick wins and long-term opportunities. AI tools accelerate the assessment process.
Architecture
Our certified architects design the solution with scalability, security, and AI-readiness built in.
AI-Accelerated Build
We develop using AI pair-programming, automated testing, and continuous deployment. Faster delivery, fewer bugs.
Launch & Support
Smooth deployment with zero downtime, team training, and ongoing managed services.
What Our Clients Say
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt
Director, Investments
BioMed Realty
“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao
Senior Vice President, CIO
BioMed Realty
“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings
Chief Financial Officer
Innovative Industrial Properties
“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos
CFO/COO
San Diego Theatres
“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra
Director of Technology
CA Ventures
Frequently Asked Questions
Do we need Copilot licenses?
How do you keep agents safe?
How fast can we see value?
Can agents access our systems?
Scope an AI agent with our team
No obligation. Response within 24 hours. Call 630-946-7863 or email contact@alrafayconsulting.com.