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Microsoft Capacity On Demand

Two ways to add Microsoft capacity -
without the hiring grind.

Hire Microsoft-certified specialists on demand or hand us the whole environment to run. You get senior capability and momentum without the cost and risk of permanent headcount.

300+Projects Delivered
40+Microsoft Specialists
12+Years in Business
100%Client Retention
ARC Command Center● LIVE
M365Healthy
AzureAll Clear
!BackupIn Progress
SecurityProtected
09:45Patch deployed: KB5034441
09:32User provisioned: J.Smith
09:18Alert cleared: CPU spike
Uptime99.98%
Tickets12 Open
Issue resolved automatically

Why Teams Need Flexible Microsoft Capacity

Hiring takes months; your roadmap won't wait.

60%longer-to-fill than expected

Hiring Delays

Open roles take months to fill while work keeps piling up

54%report IT talent shortages

Talent Gaps

Hard-to-find Microsoft specialists slow down delivery

40%miss hiring budget targets

Cost Pressure

Permanent headcount is expensive for fluctuating demand

67%need scalable support

Scale Constraints

Growth outpaces internal IT capacity and coverage

Choose the Model That Fits

Staff augmentation, dedicated team, or managed services.

Staff Augmentation

Teams that need flexible Microsoft capacity without adding permanent headcount

  • Microsoft-certified engineers embedded in your team
  • Scale up or down by sprint or month
  • Works to your process and tools
  • Fast ramp with pre-vetted specialists
Get Pricing

Dedicated Team

Organizations that want a focused team ownership model

  • Ring-fenced squad for a product or workstream
  • Dev, data, cloud, or Microsoft 365 focus
  • By the sprint or ongoing retainer
  • Delivery backed by ARC governance
Get Pricing

Managed Services

Companies that want ARC to own IT operations and outcomes

  • Monitoring, administration, security, and support
  • SLA-backed service tiers
  • Essential, Professional, or Enterprise coverage
  • We run the environment end to end
Get Pricing

Core Microsoft Coverage Areas

Microsoft 365, Azure, security, endpoints, Power Platform, and data/AI.

Microsoft 365 Administration

Full lifecycle management of Exchange, Teams, SharePoint, and user provisioning

Azure Infrastructure

Virtual machines, networking, storage, and cost optimization for cloud workloads

Endpoint Management with Intune

Device configuration, compliance, and lifecycle control across endpoints

Security Operations & Patch Management

Monitoring, remediation, patching, and compliance tracking

Power Platform & SharePoint Development

Delivery support for business apps, workflow automation, and portals

Data, BI & AI Engineering

Microsoft data and AI specialists for analytics, automation, and reporting

Delivery Approach

From discovery to launch and support, we keep the work moving.

Week 1-2

Discovery

We audit your current environment and identify quick wins and long-term opportunities, accelerated by AI tooling.

Week 3-4

Architecture

Our certified architects design the solution with scalability, security and AI-readiness built in.

Week 5-8

AI-Accelerated Build

We develop with AI pair-programming, automated testing and continuous deployment - faster delivery, fewer bugs.

Ongoing

Launch & Support

Smooth deployment with minimal downtime, team training, and ongoing managed support.

Client Stories

What Our Clients Say

100% Client Retention
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt

Adam Goldblatt

Director, Investments

BioMed Realty

“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao

David Hsiao

Senior Vice President, CIO

BioMed Realty

“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings

Catherine Hastings

Chief Financial Officer

Innovative Industrial Properties

“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos

Kelly Bargabos

CFO/COO

San Diego Theatres

“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra

Mark Zikra

Director of Technology

CA Ventures

Frequently Asked Questions

How quickly can someone start?
For common Microsoft skill sets, typically within 1-2 weeks. Specialized roles may take a little longer.
What's the difference between staff augmentation and managed services?
With staff augmentation you direct the work; with managed services we own delivery and outcomes to an SLA.
Can we convert a contractor to permanent?
Yes - many clients use augmentation as a try-before-you-hire path.
Do you cover our time zone?
Yes - our Chicago and Karachi offices provide coverage across US and global time zones.
What tiers of managed service do you offer?
Essential (8×5 support), Professional (24/7 monitoring, proactive patching), and Enterprise (dedicated account manager, security operations, compliance reporting).
Let's Build Something Great

Ready to Get Microsoft Capacity Without the Hiring Grind?

Book a free staffing and needs assessment to see whether staff augmentation, a dedicated team, or managed services fits your roadmap.

No obligationResponse within 24 hoursInc. 5000 #749