Copilot Studio (Power Virtual Agents)
Build intelligent chatbots and custom copilots with Copilot Studio — no-code AI assistants that integrate with your Microsoft 365 data and business processes.
Build Intelligent Bots
Copilot Studio combines no-code design with enterprise AI for powerful conversational experiences.
No-Code Bot Builder
Create intelligent chatbots without writing code using visual conversation designer.
Generative AI Answers
Connect to knowledge bases and let AI generate accurate, contextual responses.
Deep Integrations
Connect to Power Automate, Dataverse, and 1000+ connectors for actions.
Multi-Channel Deploy
Deploy bots to Teams, websites, Facebook, and custom channels.
Built-in Analytics
Track conversations, satisfaction scores, and identify improvement areas.
Enterprise Security
Microsoft Entra ID authentication and DLP policies for secure conversations.
Where Bots Shine
From IT help desks to customer support, see how organizations use Copilot Studio.
IT Help Desk
Automate password resets, ticket creation, and common troubleshooting.
HR Self-Service
Answer policy questions, process leave requests, and onboard new hires.
Customer Support
Handle FAQs, order status, and seamlessly escalate complex issues.
Sales Assistant
Qualify leads, schedule demos, and provide product information.
Copilot Studio Services
End-to-end bot development from design to deployment and optimization.
The Bot Building Revolution
Transform customer and employee experiences with AI-powered conversational interfaces.
Rapid Development
Build and deploy intelligent bots in days, not months, with visual conversation design.
AI-First Architecture
Leverage Azure OpenAI and Microsoft Copilot capabilities for intelligent responses.
24/7 Availability
Your bot never sleeps — provide instant responses any time, any channel.
Seamless Handoff
Automatically escalate to live agents when human touch is needed.
Continuous Learning
AI improves over time with conversation analytics and topic suggestions.
Cost Reduction
Deflect up to 70% of routine inquiries, freeing your team for complex work.
Why Enterprises Choose ARC
Client Retention Rate
Every client who works with us comes back
Projects Delivered
Since 2013, across 4 industries
Microsoft Designations
Digital & App Innovation, Infrastructure, Data & AI
Every Solution Enhanced
AI embedded in every service we deliver
What Our Clients Say
“Al Rafay Consulting was an outstanding partner in developing our internal pipeline tracker. They took a detailed upfront inventory of the team's existing tools and processes, as well as areas our overall system could improve. ARC was extremely communicative throughout the development process and instrumental in the successful launch.”
Adam Goldblatt
Director, Investments
BioMed Realty
“BioMed Realty engaged ARC 7 years ago originally to kick start an internal SharePoint campaign with the goal of increasing productivity through workflow automation. We've now grown our work with SharePoint into a full blown Business Intelligence platform that has created tremendous efficiency and value for our organization.”
David Hsiao
Senior Vice President, CIO
BioMed Realty
“When we were looking to design and implement our new website, ARC was an invaluable partner. ARC assisted us in selecting a flexible platform and implementing our design ideas into a website that we can easily manage and update as we grow our business.”
Catherine Hastings
Chief Financial Officer
Innovative Industrial Properties
“Al Rafay Consulting went above and beyond to give us the Event Management tool that we needed to take our organization to the next level. Ali and his team developed an events management platform for San Diego Theatres, sat side by side with us while learning our industry and business model, and through it all exhibited patience, collaboration, and resolve to get it done.”
Kelly Bargabos
CFO/COO
San Diego Theatres
“Working with ARC over the past 3 years has been nothing short of exceptional. The team has everything that you would look for in a consultant and then some. A vast knowledge of their core business as well as a hunger to learn new industries and skills has proven to be a critical aspect of our partnership.”
Mark Zikra
Director of Technology
CA Ventures
Frequently Asked Questions
What is Copilot Studio?
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Ready to Build Your AI Chatbot?
Let's design and deploy an intelligent bot that transforms how you engage customers and employees.